Refund policy

Return & Refund Policy

Last updated: July 2026

Thank you for shopping with 806 Boutique! We take pride in every item we offer and want you to love your purchase. Please read our policy carefully, as return eligibility differs between our boutique items and custom school spirit wear.

Boutique Items

We accept returns on boutique items within 14 days of the delivery date. To be eligible, items must be unworn, unwashed, and in their original condition with all tags attached. Sale items are final sale and not eligible for return.

To initiate a return, please contact us at 806boutique@gmail.com with your order number and reason for return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.

Custom School Spirit Wear

All custom school spirit wear — including windbreakers, scubas, and split shorts — is made to order and final sale. Because these items are custom-produced with your school's name, colors, or design, we are unable to accept returns or exchanges unless the item arrives damaged or defective.

If your custom item arrives with a defect or error on our part, please contact us within 7 days of delivery with photos of the issue. We will work with you to make it right with a replacement or store credit.

Exchanges

We do not offer direct exchanges at this time. If you'd like a different size or style for a boutique item, please return the original item (if eligible) and place a new order.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at 806boutique@gmail.com. We'll resolve the issue promptly.

Questions?

Reach out to us at 806boutique@gmail.com— we're happy to help!